Employment with Switch Maven

Head of Admissions

Reports to: General Manager

Background: Switch Maven is a division of Pacifica Solutions, an Australian software education and technology services company. Our aim is to unlock the potential of tech talent in The Pacific region. We are launching a new tech education program in PNG to source and train digital talent and deploy them in PNG as tech experts.

Location: Port Moresby

Overview: The Head of admissions is based in Port Moresby and is responsible for the recruitment and admission of new students to the digital excellence program.

Core Responsiblities

• Recruitment, selection and admission of all students and reporting/projecting enrolment numbers to GM
• Scheduling of course intakes
• Management and maintenance of databases
• Monitoring, follow-up and reporting of student enrolments
• Management of enquiries workflow
• Establish and maintain Standard Operating Procedures for all general functions
• Assist in the establishment and maintenance of IT screening and enrolment systems
• Coordinate ongoing design requirements
• Assist in sales material development and enhancing presentation collateral
• Coordinare student orientations

General Responsiblities

• Responding to general enquiries by phone/email/walk-ins
• Maintain appropriate collaboration with marketing and education personnel.
• Maintenance of back-end database
• Uphold SM’s customer service culture
• Support and attend Info Sessions when required
• Internal event organisation
• Ad hoc travel bookings
• Research and analyse global market information for software education and deployment services
• Supporting students through general counselling and career advice

Qualifications, Skills and Experience

• Outstanding customer service and interpersonal skills with a positive can-do attitude.
• Superb team player with the ability to relate to a diverse range of people and cultures.
• Adaptable and proactive with excellent written and verbal communication skills.
• Proven organisational skills with an ability to multitask and meet deadlines while working under pressure.
• High level of attention to detail and commitment to quality
• Proficient in Microsoft applications; Word, Excel, Outlook, PowerPoint
• Demonstrated tendency to contribute ideas and initiate new ways of working.
• Qualifications and/or previous work experience within an education environment is highly desirable but not essential.

Please send your most recent CV to [email protected] or use the submission form at the bottom of the page.

Digital Marketing Assistant

Reports to: General Manager

Location: Port Moresby

Background: Switch Maven is a division of Pacifica Solutions, an Australian software education and technology services company. Our aim is to unlock the potential of tech talent in The Pacific region. We are launching a new tech education program in PNG to source and train digital talent and deploy them in PNG as tech experts.

Overview: The digital marketing assistant is based in Port Moresby and is responsible for the execution, and reporting of all marketing activities, across digital and print, relating to the Switch Maven brand and its core product offerings (i.e. software education programs and IT services).

Core Responsiblities

• Management and monitoring of paid and organic digital acquisition of students using SEO strategies, the Google Ad network, and social media campaigns
• Management and maintenance of CRM (HubSpot) and social media channels
• Copywriting and content creation for print & digital collateral (i.e. banners, brochures, course guides, flyers, etc.)
• Using Google Analytics & HubSpot reporting to track website behaviours
• Work with development team to implement website updates in the front-end and back-end to remain current, improve user experience, and increase conversions
• Management of email campaigns including eDMs and newsletters
• Management of creative asset production by the graphic design team to ensure visuals align with messaging and brand values
• Overseeing the SM content strategy and blog posts
• Collaborating with Pacifica Solutions (International & Domestic Marketing Teams) on divisional campaigns, expos, and other events
• Nurturing partnerships with external stakeholders by planning and hosting community events and cross-promoting relevant activities
• Writing and distributing press releases

General Responsiblities

• Attending promotional events/expos
• Keeping abreast of emerging technologies
• Social media engagement
• Outcome reporting
• Support & attend information sessions as required
• Back-up to Student Services Manager for general enquiries
• Uphold SM’s customer service culture

Qualifications, Skills and Experience

• Diploma in Marketing / Communications and Business-related field
• Minimum 3 year’s experience in social media marketing preferably in the Education industry
• Experience with graphic design applications, in particular Adobe Photoshop, In-Design, and Illustrator
• Computer literate, experience with graphic design applications and online formats
• B2B as well as B2C digital marketing experience
• Strong written communication skills
• Flexibility to meet challenges in a commercial fast-pace, changing and complex organisational environment.

Please send your most recent CV to [email protected] or use the submission form below.